IT Support CV Templates
Free, ATS-friendly IT support CV templates for helpdesk, desktop, application, field and network support roles. Sample content covers tickets, M365, Active Directory, SLAs and UK IT support language you can adapt.
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IT Support Analyst
First-line support. Tickets, Active Directory, M365 and calm user-facing fixes.
Service Desk Analyst
Enterprise service desk. Queues, SLAs, remote support and clear escalation notes.
IT Support Team Leader
Leading first-line teams. Coaching, VIP handling, queue health and handovers.
Desktop Support Engineer
Desk-side and remote desktop. Imaging, Intune, hardware and break-fix.
Application Support Analyst
Line-of-business apps. Triage, vendor liaison, known errors and release support.
IT Support Manager
Managing support operations. SLAs, rotas, continuous improvement and stakeholders.
Field / On-site IT Support
On-site visits and field engineering. Asset moves, hardware installs and on-call.
Network Support Technician
LAN and connectivity support. Switches, VPN, DHCP/DNS faults and site cabling basics.
Junior IT Support
Entry-level after study or placement. Framed for first helpdesk or desktop roles.